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    Doc 13 Privacy Policy

    Privacy Policy

    Last updated: June 2026

    Privacy Policy

    CalorieScience Website

    Last Updated: June 2026


    1. Who We Are

    Legal entity

    CalorieScience Healthtech Private Limited (Pte Ltd)

    Registered office

    160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914

    UK Representative (UK GDPR Art 27)

    DataRep (Data Protection Representative Limited) – UK contact location:
    85 Great Portland Street, London, W1W 7LT, United Kingdom

    EU Representative (EU GDPR Art 27)

    DataRep (Data Protection Representative Limited)
    77 Camden Street Lower, Dublin, D02 XE80, Ireland

    General contact

    info@caloriescience.ai

    Data Protection Officer

    Sunil R – sunil@caloriescience.ai

    Website

    https://www.caloriescience.ai

    CalorieScience is a cloud-based nutrition platform used by professional nutritionists to manage their clients and deliver dietary guidance. CalorieScience is operated by CalorieScience Healthtech Private Limited (Pte Ltd), a Singapore-registered entity with registered office at 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore 068914. Our Data Protection Officer is Sunil R, contactable at sunil@caloriescience.ai.

    2. What This Notice Covers

    This notice explains how CalorieScience collects and uses personal data when you visit our website at https://www.caloriescience.ai. It applies to website visitors in the United Kingdom and the European Union, and to other individuals who contact us through the website.

    If you use the CalorieScience platform as a nutritionist or client, please also read our Platform Privacy Notice, which covers how we process data within the platform.

    3. What Data We Collect

    Data Category Examples How Collected
    Identity data Name (if you provide it through a contact form or enquiry) Directly from you
    Contact data Email address, phone number (if provided) Directly from you
    Marketing and Lead Generation Data Company or organization, professional role, country, marketing preferences, LinkedIn Lead Gen Form responses, webinar registrations, demo requests, newsletter subscriptions, campaign source Directly from you through website forms, LinkedIn Lead Gen Forms, webinar registrations, event registrations, and other marketing activities
    Enquiry content The content of messages, questions, or feedback you send us Directly from you
    Technical data IP address, browser type and version, device type, operating system, screen resolution Automatically via your browser
    Usage data Pages visited, time spent on pages, navigation paths, referral source Automatically via analytics tools
    Cookie data Cookie identifiers and preferences (see Section 7) Automatically via cookies

    4. Why We Use Your Data and Our Lawful Basis

    Purpose What This Involves Lawful Basis (Art 6 UK GDPR / EU GDPR)
    Responding to enquiries Reading and replying to messages you send us through the website contact form or email Legitimate interests – Art 6(1)(f) (Interest: responding to individuals who contact us)
    Website operations and security Maintaining the website, preventing abuse, monitoring for security threats, resolving technical issues Legitimate interests – Art 6(1)(f) (Interest: ensuring website security and availability)
    Analytics and improvement Understanding how visitors interact with the website to improve content, navigation, and performance Legitimate interests – Art 6(1)(f) or Consent – Art 6(1)(a) where required by ePrivacy rules
    Marketing communications Sending you information about our services if you have opted in Consent – Art 6(1)(a). You may opt out at any time using the unsubscribe link in any email or by contacting us.

    4A. Lead Generation & Marketing Communications

    When you submit your information through our website contact forms, LinkedIn Lead Gen Forms, demo request forms, webinar registrations, event registrations, newsletter subscriptions, or other marketing campaigns, we may collect personal information including your name, email address, telephone number (where provided), company or organization, professional role, country or location, and any additional information you choose to provide.

    We use this information to:

    • Respond to your enquiries and requests.

    • Schedule product demonstrations or consultations.

    • Provide information about CalorieScience, our products, and our services.

    • Invite you to webinars, events, and educational sessions.

    • Send newsletters, product updates, and marketing communications where you have provided your consent or where permitted by applicable law.

    • Improve our products, services, website, and marketing activities.

    Where required by applicable law, we will only send marketing communications where you have provided your consent.

    You may withdraw your consent or unsubscribe from marketing communications at any time by:

    • Clicking the "Unsubscribe" link included in any marketing email; or

    • Contacting us at info@caloriescience.ai.

    Submitting a website form or LinkedIn Lead Gen Form does not automatically create a CalorieScience platform account.

    We do not sell your personal information or use it for unrelated third-party marketing purposes.

    5. Legitimate Interests

    Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms. You have the right to object to processing based on legitimate interests (see Section 10). Our legitimate interests assessments are available on request.

    6. Who We Share Data With

    Recipient Purpose Location
    Website hosting provider (AWS) Hosting the website infrastructure Frankfurt, Germany
    Google Analytics, Google Tag Manager, and Microsoft Clarity Website usage analytics, only where analytics consent is given United States / international, subject to provider safeguards
    LinkedIn Ireland Unlimited Company Processing LinkedIn Lead Gen Forms, advertising analytics, campaign measurement, and conversion tracking (where applicable) Ireland / United States

    We do not sell your data to third parties. We share data only as necessary to operate the website, respond to your enquiries, conduct marketing activities that you have consented to, and comply with applicable legal obligations.

    7. Cookies and Tracking Technologies

    Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help us understand how you use the website.

    Cookie Type Purpose Duration Consent Required?
    Strictly necessary Essential for the website to function (e.g. security, load balancing) Session or persistent No – these are required for the website to operate
    Analytics Understanding visitor behaviour (pages viewed, time on site, navigation) Typically 1–24 months Yes – we will request your consent before setting analytics cookies
    Marketing / advertising Measuring advertising effectiveness, conversion tracking, remarketing, and delivering relevant advertising through platforms such as LinkedIn and other advertising providers (where used) Varies by provider Yes – we will request your consent before setting marketing or advertising cookies

    You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

    For a full list of cookies, their purposes, and how to manage your preferences, please see our Cookie Policy.

    8. International Transfers

    CalorieScience operates through a Singapore contracting entity with engineering and support personnel located in India. Website data is hosted in Frankfurt, Germany.

    Where personal data is accessed from outside the UK or EEA, appropriate safeguards will be implemented, including the UK International Data Transfer Addendum (IDTA) or EU Standard Contractual Clauses (SCCs) as applicable.

    9. How Long We Keep Your Data

    Data Retention Period
    Website enquiries and contact form submissions 24 months after the enquiry is resolved, unless a longer period is required for legal reasons
    Marketing consent records Until you withdraw consent, plus a reasonable record-keeping period
    Website analytics data Aggregated or anonymised within 14 months (subject to analytics provider settings)
    Security and server logs 12 months

    10. Your Rights

    Under the UK GDPR and EU GDPR, you have the following rights in relation to your personal data:

    Right What This Means
    Access You can ask for a copy of the personal data we hold about you.
    Rectification You can ask us to correct inaccurate or incomplete data.
    Erasure You can ask us to delete your data in certain circumstances.
    Restriction You can ask us to temporarily stop processing your data while we address a concern.
    Objection You can object to processing based on legitimate interests. We will stop unless we have compelling grounds to continue.
    Data portability Where processing is based on consent and automated, you can request your data in a portable format.
    Withdraw consent Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

    To exercise any right, contact us at sunil@caloriescience.ai. We will respond within one month. There is no charge.

    11. Do Not Track

    Your browser or device may include "Do Not Track" functionality. Currently, our systems do not recognise browser "Do Not Track" requests. However, you may disable certain tracking by adjusting your cookie preferences as described in our Cookie Policy. For more information about Do Not Track signals, visit https://allaboutdnt.com.

    12. How to Complain

    If you are not satisfied with how we handle your data or your request, you have the right to complain to a supervisory authority.

    Jurisdiction Authority Contact
    United Kingdom Information Commissioner’s Office (ICO) Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
    Tel: 0303 123 1113
    https://ico.org.uk
    European Union Your local data protection authority https://edpb.europa.eu/about-edpb/about-edpb/members_en

    13. Changes to This Notice

    We may update this notice from time to time. When we do, we will update the "Last updated" date at the top. If changes are significant, we will make reasonable efforts to draw them to your attention.

    14. Contact

    If you have any questions about this privacy notice or how we handle your personal data, please contact us:

    General enquiries: info@caloriescience.ai

    Data Protection Officer: Sunil R — sunil@caloriescience.ai